489 customers
General FAQ
1. Will there be delivery logs?
Delivery reports are included in version 2.0 and are Network Operator Dependent. Sms2Mobiz Server will deposit the alerts to the Network Operator Server and from that point, the Network Operator takes on the onus to deliver the alerts as sms on mobile phones.
2. Is this a Pan - India Service?
Yes, Sms2Mobiz is a Pan India Service covering all networks in India.
There will be global scalablity added to the product in the coming months.
3. What is a Sender Id?
Sender ID is the masking which is given to the sms. For Example is the Sender
ID is set as Sms2Mobiz, then the users would receive an sms coming from Sms2Mobiz
titled as Sms2Mobiz. This can be changed in the Admin Panel.
4. Privacy and Security of mobile numbers
Mobile numbers of users are considered highly confidential and will be guarded with all our policies.
1. Is there any difference in charges between Local SMS and National SMS?
NO, we don't have separate charges for national and local SMSs.
2. Please confirm that you capable to send SMS to following providers
- a. Tata Indicom
- b. Reliance
- c. Airtel
- d. Idea
- e. Hutch
- f . BSNL
YES, we are capable of sending messages to all the providers mentioned above.
For the service providers like Tata Indicom and Reliance who have CDMA, don't allow ALPHANUMERIC masking, so we have automatically set a 10-digit fancy mobile number in the SENDER ID field. Our newly developed program automatically distinguishes the CDMA numbers from the GSM and masks when required.
So GSM numbers will get the sender id you have set and CDMA numbers will get the fancy number we have set
3. We would like to integrate this software with our company software. Is that possible???
Yes this is very possible and very simple, we can provide you an API which will assist you to achieve this.
4.Is it possible to upgrade a package.
Package upgrades are not an issue, when you want to upgrade your package, contact us.
5. Is this a loop or simultaneous process?
Sms2Mobiz is an instant messaging solution. If you send 10,000 messages
at once, all of them will be sent at the same time and will be delivered
as if messages were sent individually at the same time.
6. Do I get a demo account?
Yes, you do get a FREE DEMO ACCOUNT of 2 SMS messages.
7. What is the Maximum text allowed in single SMS?
The maximum text allowed in a single SMS is 160 characters. If the limit is overshot, the message will be sent and delivered as 2 messages and charged for two messages as well.
If you have any more questions,
please send a mail to sms@version-next.com
